Through your registered email you will receive an order confirmation message. Within this section you will find a button labeled ‘Track’ which will take you to the official Australia Post website. If you cannot see this message, check your junk mail.

If it’s just the suburb, don’t worry. Our software will automatically rectify the delivery address before dispatch.

Head over to our postage time chart page to get a rough idea of postage times Australia-wide. International post times should be by inquiry for now.

Yes! We ship to all cities, states, and suburbs across Australia.

Yes. Local pickup is available between 7:30–5:00 pm Monday to Friday.

Check the product page of the part you want. If it doesn’t say ‘On Backorder’, it is in stock and ready for pickup.

We ship same day! Order before 4 pm and it will be posted that day.

Yes, everything is shipped from within Australia.

We use Aramex, TNT, and Sendle upon request.

Please see our Return Page for details regarding returns.

Free Postage. Express Postage costs a flat rate of $12, and $22 for large dimension items.

Send us an email in response to your original order confirmation! This goes directly to our team who will be happy to help.

No signature is required. You may request a signature service if desired.

Yes, but not to all countries as of June 2021.

3 Years on Regulator Parts (Not Performance). See Product Warranties for a breakout on an individual level.

Yes. In order to qualify for the 3 Year Warranty the correct precautions must be taken when fitting or installing our items.

The maximum length of time required to accurately determine warranty specifics is 7 days. Most are completed within 3 business days.

We are. Any item damaged during delivery from us to you is accounted for by us. We will send you out a replacement free of charge!

Yes. Returns are accepted within 30 days of the item being received.

This comes down to the reasoning behind the return:
• If the customer changes their mind, they pay return costs.
• If the part is incorrect due to an error on our website or alternative sources, we pay the freight.
• If the customer orders the incorrect part due to improper research, they pay the return freight costs.

Send us an email in response to your original order confirmation! This is a direct email to our team who will be happy to help!

If you are a private customer, and you sell the car, the warranty is not transferable to the other party.

Yes. If you are buying the part on behalf of a customer’s car, they are eligible to maintain the part warranty. They will have to use your shop in the future if they choose to pursue the warranty.

Yes! But not with a quick turnaround. Customers can suggest products via our Recommend a Part Page.

Contact us and we will determine the best course of action. Usually, we assist the customer with an alternative solution or a full return for a refund.

We do not directly operate against part numbers. We provide a more personal experience by ensuring you get the exact fit every time.

Because we are direct to consumer! We cut out the middleman, saving money for our customers.

Yes! We carefully navigate through levels of manufacturing quality, selecting and refining our product list to provide a balance of price and quality.